• We will ship your order as soon as possible after receipt of payment. As soon as the goods have been shipped we will send you the tracking number
  • If delivery is impaired by force majeure, the delivery time is extended accordingly. We will inform you in the eventually this is the case of your order.
  • The delivery will take place within 5 working days to your specified delivery address. If the deadline falls on a Saturday, Sunday or legal holiday at the place of delivery, the deadline shall end on the next working day.

Delivery costs

  • In Germany is EUR 5.00 per order
  • Within the rest of EU countries the cost is EUR 13.00 per order.
  • In Switzerland you have two options: standard Shipping is EUR 20.00 per order or via MeinEinkauf.ch* it is EUR 5.00
  • Express shipping to US & Canada costs EUR 25.00 per order.

* If you live in Switzerland and want to order our products, we recommend using the service of MeinEinkauf.ch. On payment of a small fee the service of MeinEinkauf.ch includes custom duties and delivery. This service works fast, economical – and all duties paid. All information available here: MeinEinkauf.ch

Please note that for orders with delivery country outside the EU, any additional costs incurred, such as customs duties and taxes, must be borne by the buyer.